Strategy and Resources Policy Committee - Wednesday 17 April 2024, 2:00pm - Feedback Tab - Sheffield City Council Webcasting
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Speaking:
Agenda item :
Start of webcast
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Agenda item :
Welcome and Housekeeping
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Cllr Tom Hunt
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Cllr Angela Argenzio
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Cllr Douglas Johnson
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Cllr Zahira Naz
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17 Audio
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Cllr Dawn Dale
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Cllr Ben Miskell
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Cllr Joe Otten
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Cllr Shaffaq Mohammed
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Cllr Martin Smith
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Cllr Dianne Hurst
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Cllr Tom Hunt
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Claire Taylor
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James Henderson
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David Hollis
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Craig Rogerson
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Philip Gregory
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Cllr Tom Hunt
Agenda item :
1 Apologies for Absence
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Agenda item :
2 Exclusion of the Press and Public
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Agenda item :
3 Declarations of Interest
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Agenda item :
4 Minutes of Previous Meeting
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Agenda item :
5 Public Questions and Petitions
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Kate Josephs
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Cllr Tom Hunt
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Cllr Douglas Johnson
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Cllr Tom Hunt
Agenda item :
6 Members' Questions
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Agenda item :
7 Retirement of Staff
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Agenda item :
8 Work Programme
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Craig Rogerson
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Cllr Tom Hunt
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Cllr Douglas Johnson
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Cllr Tom Hunt
Agenda item :
Formal Decisons
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Agenda item :
9 Sheffield City Council Outcomes and Performance Framework 2024-28
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Cllr Tom Hunt
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James Ford
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Claire Taylor
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James Ford
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Cllr Tom Hunt
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Cllr Angela Argenzio
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Cllr Tom Hunt
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17 Audio
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Cllr Fran Belbin
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Cllr Tom Hunt
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Cllr Ben Miskell
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Cllr Tom Hunt
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Cllr Martin Smith
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Cllr Tom Hunt
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Claire Taylor
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James Ford
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Cllr Tom Hunt
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Cllr Tom Hunt
Agenda item :
10 Future Sheffield – Digital Strategy & Customer Experience Strategy
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Mike Weston
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Tom Smith
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Cllr Tom Hunt
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Claire Taylor
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Tom Smith
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Mike Weston
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Cllr Tom Hunt
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17 Audio
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Cllr Fran Belbin
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Cllr Tom Hunt
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Cllr Joe Otten
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Cllr Tom Hunt
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Cllr Douglas Johnson
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Cllr Tom Hunt
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Cllr Angela Argenzio
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Cllr Tom Hunt
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Cllr Angela Argenzio
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Cllr Martin Smith
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Cllr Tom Hunt
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Claire Taylor
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Tom Smith
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Mike Weston
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Cllr Tom Hunt
Agenda item :
11 Joint Ombudsman Complaint Handling Code
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- Complaints joint code report April 24
- Appendix 1 -Complaint Handling Policy April 2024
- Appendix 1a - Complaint Handling Policy September 2024
- Appendix 2 Sheffield City Council Corporate Complaint Procedure
- Appendix 3 - Housing Ombudsman Equality Impact Assessment (EIA)
- Appendix 4 - Sheffield City Council EIA (see reference 2532)
- Appendix 5 - Ombudsman Joint Code Handling Communication Plan v 2
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Jen Everill
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Cllr Tom Hunt
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Paul Taylor
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Cllr Tom Hunt
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17 Audio
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Cllr Fran Belbin
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Cllr Fran Belbin
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Cllr Tom Hunt
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Cllr Joe Otten
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Cllr Tom Hunt
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Cllr Douglas Johnson
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Cllr Tom Hunt
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David Hollis
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Cllr Tom Hunt
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Kate Josephs
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Cllr Tom Hunt
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Paul Taylor
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Tom Smith
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Cllr Tom Hunt
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Cllr Tom Hunt
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David Hollis
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Cllr Tom Hunt
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Cllr Tom Hunt
Agenda item :
12 Network Services Contract Award - Software Defined Wide Area Network (SD WAN) Service
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Cllr Tom Hunt
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Jon Raynor
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Cllr Tom Hunt
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Mike Weston
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Cllr Tom Hunt
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Cllr Dianne Hurst
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Mike Weston
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Cllr Dianne Hurst
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Cllr Ben Miskell
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Cllr Tom Hunt
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Webcast Finished
- AgendaAttachmentAugust23, opens in new tab
- Minutes of Previous Meeting, opens in new tab
- Retirement Report - 17 April 24, opens in new tab
- S&R Work Programme April 24, opens in new tab
- Council Outcomes & Performance Framework 2024-28 FORM 2 Draft, opens in new tab
- Appendix 1 Council Performance Framework Final, opens in new tab
- Appendix 2 Council Plan Outcomes Framework Final, opens in new tab
- P&OF CIA, opens in new tab
- Committee Report - Customer Experience and Digital Strategies v2.00, opens in new tab
- Appendix A - Sheffield City Council Customer Experience Strategy DRAFT v1.0, opens in new tab
- Appendix B - Sheffield City Council Digital Strategy April 2024 - 2028, opens in new tab
- Complaints joint code report April 24, opens in new tab
- Appendix 1 -Complaint Handling Policy April 2024, opens in new tab
- Appendix 1a - Complaint Handling Policy September 2024, opens in new tab
- Appendix 2 Sheffield City Council Corporate Complaint Procedure, opens in new tab
- Appendix 3 - Housing Ombudsman Equality Impact Assessment (EIA), opens in new tab
- Appendix 4 - Sheffield City Council EIA (see reference 2532), opens in new tab
- Appendix 5 - Ombudsman Joint Code Handling Communication Plan v 2, opens in new tab
- Committee Report - SDWAN Final version, opens in new tab